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Sunwing Travel Group

Sunwing Travel Group

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3.9 Google Review
27 Fasken Dr, Toronto, Ontario, M9W 1K6, Canada
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Google Reviews

Refresh Reviews 3.9


Apr 30, 2018
In the past they have been excellent. No complaint back then. Now things have changed drastically. Everyone is behaving like the "boss". This by far the worst airline ever! The service use to be good but now it is terrible. There is a lack of communication, knowledge and direction. No one seems to have any information or support. They continuously push you on to the next available person and redirect the issue to someone else. I will never fly with them or book any vacation with them again. I went on a cruise ship and sunwing lost my baggage. We tried to find information about the whereabouts of our luggage and not one person had any information. They said " it could be anywhere, here in fort Lauderdale, Toronto, they don't know". That is irresponsible and extremely unhelpful. I don't recommend using this airline. I will not. I am here at the corporate office and again the message conveyed was you need to go online and open a clain. We can't help you here. Again redirected. This by far is the most frustrating travel experience ever.

Feb 27, 2018
Even one star is too much to rate this company! Don't believe to the pictures that they sell on their website as a vacation packages! I bought a vacation from them going from Toronto to Cuba! Which was a nightmare! I attached the REAL pictures of what they sell! All this picture were taking by me! When I send them the pictures all what they offered me is $50 back!!! Also if you will any problem while you on vacation, they won't do anything to help you, all what you will be hearing is "contact the local Sunwing representative in Cuba! I already contacted BBB my next step will be going to court. DON'T BELIEVE TO THE NICE PICTURES OF THE RESORTS THAT THEY SELL ON THEIR WEBSITE BECAUSE MY END UP IN TRASH HOTEL LIKE THIS!

Apr 13, 2018
We booked a vacation through Sunwing, with hotels and flights. A day before coming back, we were told the fight was being delayed, but we were not told how long. We couldn’t wait longer as we had jobs to return to, so we purchased Westjet flights on our own dime back. We found out from others we met down there that they didn’t get a flight back home until 2 days after the original flight! Sunwing has so far denied any compensation and never during the process offered a solution - they kept us in the dark the entire time! Needless to say, we will be pursuing compensation in a lawsuit

Feb 28, 2018
The worse company to work for This a Robotic work! Only work here if you’re willing for it to take over your life” NO Culture of real push back – people succeed by being the “YES-MAN”, no equal treatment to all employees. Even when you are a top performer, this company will always look for an excuse to take you bonus away. You will get fire with no reason given; they have no loyalty to their senior’s employees. It is very discouraging seeing how upper management makes things look seamless and the CEO does nothing to clean the house. Perhaps they should start with the head!

May 16, 2018
Alem S was great help, thank you Alem!

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey


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Opening Hours

Mon:8:30 am - 9 pm
Tue:8:30 am - 9 pm
Wed:8:30 am - 9 pm
Thu:8:30 am - 9 pm
Fri:8:30 am - 9 pm
Sat:9 am - 6 pm Open Today

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