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Pere Stephen J DMD

Pere Stephen J DMD

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5.0 1 review
6302 Manatee Ave W, Bradenton, Florida, 34209, United States
(941) 792-2965 www.suncoastdentistry.com
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Oct 23, 2020

I smile

I just love Dr Pere and Kelly and recently they moved to a new practice called Ismile which is just a short distance from the old office. It took me a lot of google searching but I found them. I have a great fear of the dentist so when I find a dentist I am comfortable with I stick with them like glue. Dr. Pere is so kind and makes you feel comfortable and does great dental work. Kelly is the best hygienist and even though I don't do the best job of cleaning, sometimes, she doesn't complain and makes you feel like brand new when she is finished. Best dental practice!!

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Mar 21, 2018
I was VERY nervous, had gotten a Xanax even for the procedure. Took off work (NO pay), got a ride to the Dr's office. Got seated in a room, dental Asst goes to get the Dentist and Heather from the front desk comes in to inform me I have to LEAVE. WHY?? Because she thinks I was 30 mins late to the appointment and it will throw off their schedule. I tell her I am not late. She insists that I am and Makes Me Leave. I follow her to the front desk. She asks if I want to reschedule, I say "Not Today" and ask for a refund of the $300 CASH I had paid her. She grabs the money out of the draw and slaps on the counter. I find the Appt card Heather wrote out for me that states clearly I WAS NOT LATE, I email it to her. I then call the other office to make an appointment. I was given a time and told she would call me back shortly. When she calls back I am told that HEATHER has "discontinued" me as a patient so I can not be seen at any of their offices. Unbelievable! Heather ADMITS it was her ERROR!! but I am still not welcome there. HEATHER is UNORGANIZED AND RUDE. I told another Dental office about this and they suggested I REPORT HER AND THE PRACTICE!!

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