Kingsbury Beauty salon&spa

Amazing place! Just eager to get my hair cut done after sooooo... many months of waiting. Roman.

Maria cut and styled my hair beautifully! Lovely salon !

I discovered this place by accident but I was very happy once I did so. I got my hair colored and cut there. I really liked the results! They are knowledgeable and friendly. I definitely recommend a visit.

There used to be a different lady years ago, in 2015-2016 or so. She was very nice, professional and empathic. Since that other lady took over, I have tried to use the service for me and my kids. During the course of these trials, the present owner, manager, has been condescending, rude and has no clue how to treat customers. No empathy skills whatsoever and makes you feel bad when you ask questions, as though you should know better than to ask questions. They also have very limited paying options. I had to go get cash from the bank because they could not accommodate paying debit! Luckily, we recently discovered the Barber & Beauty Salon place behind the Scotiabank less than 100 meters away and THOSE GUYS know how to treat customers. I must say, perhaps this place used to be good at some point. No more. Perhaps they cater to a specific demographic more efficiently (Polish, Bulgarian, Russian...) I do not know, but I will never come here again. Anyone can cut hair, we the customer want to be pampered and feel good when we visit a hair salon (yes even if you are a man) and the current owner, manager, makes you feel like you should be punished for coming to cut your hair if you are not a lady who wants to spend $$$. There used to be a guy years ago also Antonio I think his name was, who was brought over from Rockwood mall hair salon. An elderly gentleman who had tons of experience and was really nice, but he is no longer there. Good luck and give the other folks a try as well. You decide who's better. Regarding your reply to my reply: my review is not prejudice : being treated unfairly because I am a man bringing in kids for quick hair cuts without any appointments is prejudice towards me. Treating me differently because I don't speak Polish, Bulgarian or Russian, clearly shown in the manner of displayed behavior, disregard and empathy-less in staff behavior IS prejudice with preconceptions towards my demographic (single male with kids who doesn't speak the language spoken). My review is not misleading in the slightest : everything I have said is true. Because you don't like it does not mean it is misleading. Technically your business name is misleading because you are not a "spa" in the true sense of the word. My review is not unacceptable: reviews are available for all to read and make up their own mind. Dear readers, like I said earlier compare the service with the other place behind Scotiabank and draw your own conclusions, but to say my review is unacceptable because I am claiming that the way I was treated was wrong IS unacceptable. Speaking out because of this injustice is not unacceptable. Suppression of my review and subjective criticism IS unacceptable. It is not inconceivable that people only post positive reviews only, but should not force the clients to ONLY post positive ones. The only true statement you have made to my reply is that, yes I have not visited for over a year, so your pandemic measures might be up to par indeed, for I have not checked and likely never will visit again after having being treated this way. Having said that, obviously you won't find any record of my visit since it has been a long time and because it has, should not mean that I am not entitled to a review of your business. Even if you kept your records for 5 years, which is the max possible allowable timeframe of my visit, you may not find me because it was not for me but for my sons. Even after all this time, the experience remains. Until I discovered the Salon behind the Scotiabank, I had to drive 15 minutes to Rockwood mall to get haircuts, when I could have walked in less than 5 minutes to your location. Finally, your lack of empathy towards my negative experience clearly shows me and the readers that you are not apologetic in the slightest and sadly, that is what I expected. In the future, please treat your clients, even the men who are walk-ins with their kids with more respect, to avoid negative reviews and feedback. I hope you are now offering more payment options. Good luck and have a nice day.

Great salon! I got a haircut here and was very happy. Customer service is really good too! Would definitely recommend this place.