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Helena's Day Spa & Supply

Helena's Day Spa & Supply

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2.6 Google Review
800 E Dimond Blvd, Anchorage, Alaska, 99515, United States
(907) 522-9990
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Refresh Reviews 2.6


Feb 8, 2018
I wish I would have read more reviews before having my hair done here last Saturday (02-03-2018). Here's a little back story. I'm getting married in 6 months and I was looking for a salon that I could become a regular at. My hair before my appointment was super long. Down to my belt. I called in the morning and made a 2:00pm appointment for a cut and color. When I got in the chair I told her I just wanted to trim the split ends and add a couple of layers and a side bang. I said I was comfortable with her trimming it up to my waist. I picked my bright red color and she started in on my hair. By the time she was done I was sooooo excited about the color I didn't realize till probably 30 minutes later that she cut off at least 6 to 8 inches of my beautiful hair!!! She cut it all the way up to my bra! Not only that she didn't give me any layers and I got straight bangs. She also cut my head with the comb while putting the color on my hair causing me to have a scab which I found later. At that time my fiancee and I were still out running errands. My phone died and I wasn't able to call them till I got home an hour or so later. I ended up bawling my eyes out and having a panic attack. When i finally got the lady on the phone she argued with me and said she did not cut that much hair off. I spent $270 on this horrible experience after I bought the color safe shampoos and conditioners and now I have to look for another salon to manage my color. I also wont be able to have the hairstyle I wanted for my wedding because of how much of my hair is gone.

Mar 1, 2018
My haircut looked great after the cut, but the waxing was aweful. The lady I worked with was named Julie. Shescrewed my eyebrows up so much I started to cry once I got into my car. I’ve never had them waxed before and she asked me if I wanted a wax done since it was free, I said “yes but only touch it up. I like how they look now.” After I saw it I’m the mirror I wanted to cry. I wish I never got my eye brows waxed by her. I had such an awful experience.... I don’t think I’ll ever go here again.

Nov 24, 2017
The owner has no idea how to do eyebrows. I am forever left with a bald spot on my right eyebrow now because she made them so small. She had many other girls that could have done it, since she obviously knew she couldn’t tend to my needs. Just like all the other reviews they talk bad about you. Another exspirence I had with the owner. She told me it was 70 dollars for a crown of red highlights. Later that day I came back and agreed to do that as the women began to do my hair she came up and informed me that it was 90 dollars for the crown. I will never come back to this horrible place The Loft is a way better place to get your hair dyed!

Dec 22, 2017
I just recently went and got my eye brows waxed and when she was done i noticed they hurt a little more than normal. Went home washed my faces and noticed that she had riped my skin off above both eyes brows. Called to get a refund and cancel my upcoming app. The lady said i would have my refund the next day......3 days later still no refund!

Sep 1, 2017
I give 5 stars to the facial waxing service.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Open Today

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