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Google Reviews

Refresh Reviews 4.2


Jan 25, 2018
I was completely messed around, I phoned STA Travel to ask them if they can beat a online price I found with travel trolley, they swindle did manage to swindle me away by stating that travel trolley have a bad reputation online and they would take your payment and then call you to say that their was problem with ticket being double booked and make you pay more. As STA is located in nottingham I thought I would have more confidence traveling with them, they told me if I was to pay now they would try to price match travel trolley online price and if they were unable to they would provide me with a refund. I went ahead I informed them that I'm using my brother card he had given permission, there was some problem with world pay. So was advised to come into the branch and pay using the chip and pin. I was told either me or my brother could come into the store and that they are open until 7. I did stress the fact me and my brother want to use this specific card as it is a interest free credit card for a year, which would allow us to break the cost up over a year. I was made to wait 20mins informing that I rushing for time, I was then was told that my brother has to present in order to use his card, which his fine but they could have told me that initially before making rush into the city centre. Stating that the precise might change if I don't pay sooner. I also requested the flight itinerary several times and did not receive. Rude poor customer service experience.

Jan 24, 2018
The staff here really know their stuff. They are always competitive on price and provide a great service

Sep 26, 2017
My wife and I are now a week out from going on our round the world trip completely booked through you guys and more specifically by Jack Gow. From our first email to the hours spent in store and countless emails since then, Jack has answered every question and dealt with every issue we've come across. We just want to say a massive thank you to Jack and the other members of staff and we can't wait to get going!

Sep 7, 2017
Friendly service. Great deals and discounts. Recommended.

May 28, 2017
Helpful staff, best to make an appointment in advance if you have a specific trip to discuss in case they are busy.

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 7 pm
Tue:9:30 am - 7 pm
Wed:9:30 am - 7 pm
Thu:9:30 am - 7 pm
Fri:10 am - 6 pm
Sat:10 am - 6 pm Today

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