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Sun Ray Travel

Sun Ray Travel

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4.5 Google Review
2942 Finch Ave E #120, Toronto, Ontario, M1W 2T4, Canada
(416) 751-7190 sunraytravel.ca
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Refresh Reviews 4.5


Jun 20, 2019
Michelle at Sun Ray Travel was literally that - A ray of sunshine! Super professional, super sweet, and super knowledgeable ! She understood all of my picky travel wants/needs and was able factor in that I was travelling on a budget. I was nervous with booking, as I am travelling solo. I had a tonne of questions and concerns when it came to my arrangements, the country, fees, hotels, and safety ; Michelle was not only patient with me, but thorough with all of the information. I’m now a lot more confident going forward with my plans and even more enthused than anything. So glad I was referred to this agency and will definitely be using again! Thank you Sun Ray! Thank you Michelle 🌞🌴❤️

May 30, 2019
The staff at Sun Ray Travel are very professional and informative. I owe much of my appreciation to staff members Veronia and Michelle who were extremely helpful with answering questions I had about trip planning. I would definitely recommended planning your trips with this company!

Feb 10, 2019
We just returned from a 12 day tour of Egypt, booked with sun Ray Travel. It was a pleasure to seal with Michelle as she was very patient and very informative. First of all Egypt is safe and we highly recommend visiting this amazing place. the tour guides were excellent. They were friendly, knowledgeable and accommodated all our requests. we highly recommend booking through Sun Ray travel. Thank you for taking such good care of us and the memorable experience we had in Egypt. Zahir

May 19, 2019
Team of unprofessional employees. We've been contacting them and booked a trip to Egypt during February for May but the agent, *Veronica Asaad* made plenty and various mistakes, also unprofessional to a certain degree. As soon as the tickets were booked, we had to persistently ask for the tickets to be mailed AND emailed to us and *Veronica* would insist that she sent both (ongoing for about 1 month) which was not the case. After several months, during the last week of April, we finally got the tickets and we were relieved. A couple of weeks later, at the airport before boarding, we were denied access into the terminal because *Veronica* wrote completely different names for both expected travelers. From this confusion, we called the agency and *Michelle* picked up. *Michelle* began to raise her voice which evolved into yelling and became extremely rude, not just towards us, but to the supervisor of the airline as *Michelle* was persistent that we had no other option than to cancel the ticket, and pay the agency a $400-500 fee for cancellation. ADDITIONALLY, *Michelle* offered us other tickets for the same flight, same seat for $5,000 through the same agency, a 400% increase from the original ticket price we paid for. Thankfully, due to the wonderful supervisor of turkish airlines, we were able to get the seat for a much more reasonable price and we will make sure that Sun Ray Travel will never be the agency we use to book flights again. _____________________ DISCLAIMER: I am not bashing anyone, instead I am warning potential customers what you could potentially go through. If you are ready to deal with discrepancies of these sort, then continue your business and if not, I'd recommend taking your business elsewhere.

Jan 3, 2018
Can't say enough good things about the care and service I received from Sun Ray Travel. I have used this travel company for several trips and they consistently provide excellent customer service, competitive pricing, and constant support (especially when you are actually on your trip). They will go over and beyond your expectations to ensure your travel experience is very smooth and hassle free. Thank you Sun Ray Travel!!! Highly recommended.

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Opening Hours

Mon:9:15 am - 6 pm
Tue:9:15 am - 6 pm
Wed:9:15 am - 6 pm
Thu:9:15 am - 6 pm
Fri:9:15 am - 6 pm
Sat:10 am - 2 pm Today

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