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Orthotex Smile Specialists

Orthotex Smile Specialists

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3.0 2 reviews
2540 Farm to Market 2920, Spring, Texas, 77388, United States
(281) 937-2540 www.orthotexsmiles.com
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May 16, 2022

You get what you pay for

While their prices can't be beat, you pay for in customer service. After an initial consultation, I left feeling like I still had a lot of questions. I had been to another orthodontist for a consultation and not only did they paint a clear picture of the process, but they told me to call with any questions. I also went to another consulation (Orthotex was my 2nd) and had a similar experience. I did like the brace care talk from one of the assistants and felt it was thorough. Dr. Zane has Chuck call to answer questions but Chuck responded to my questions with "it's pretty straight forward". ( I'm not a dentist or an orthodontist but when did it become a crime to want more information? There's a buttload of paperwork you have to fill out. They cover their tail when it comes to payment and liability. Shouldn't I be able to ask questions?)After this, Dr. Zane played phone tag a couple of times but upon returning his calls, I could never get through. When I tried to schedule appts I

Apr 14, 2021

Fantastic Orthotex Experience

I can not say enough great things about my 15 month experience with Orthotex. Since I didn't wear my retainer like advised when I first had braces in high school, my lower teeth shifted and became really crooked, effecting how well I was able to clean them. The staff makes the whole process easy and exciting to be apart of. For the most part, I was treated by the same doctors each visit but when I had someone else, it's like they had been with me the whole time. They knew all of my previous treatment and were just as helpful and knowledgeable as anyone else in that building. The best part was they critiqued the results more than I did and when I thought my teeth were great, they let me know they could be even better with one little change and 2 more weeks. Boy were they right. Now that I have my braces off, I am beyond thrilled with the results and will forever be recommending Orthotex to any of my friends, family or anyone else reading this review. Give them a call, see what they have

Google Reviews

Refresh Reviews 4.9


Jan 2, 2019
I’ve been a patient here for a little over a year and I have so much praise to sing about Dr.Zane, his staff and the most amazing service they provide. Every time I come in I’m greeted with the friendliest faces and smiles, the front desk and all employees are so attentive and caring. Dr. Zane is a wonderful man, very kind, caring and so professional. When I first came in to his office I was by myself and a bit timid about how everything worked and he washed all my worries away by being so in tune with how I was feeling about everything and keeping me completely informed in all aspects of the procedures. From the treatment plan all the way down to the payment plans. Also, He cares for his staff so much and is always teaching them and making sure they are doing things correctly and (from what I’ve seen)even when someone has messed up he doesn’t yell or get angry, he shows them what they did wrong, how to fix it and how to not make the same mistakes all with a level headed/nurturing tone. The office truly is one of the weirdest concepts I have seen but the uniqueness is so refreshing. I really enjoy all of the open space and being able to see everything going on around you. Not only that, but having the whole auto-shop feel really comforts me knowing that a SMILE MECHANIC is working on my teeth and in no time my smile will be all fixed up. I have always recommended Orthotex to all my friends who are seeking dental work and I most definitely will continue to do so FOREVER. Come time, I will be bringing my children here too!! If you are in need of dental work, whether it be serious or minimal. GO SEE DR.ZANE!!! 😁😁😁😁

Sep 19, 2018
My daughter visited this office today to get her braces on. The visit was very informative, friendly staff, nice attitudes and worth ethics!. I love everything is paperless,simply straight forward and they even emailed her school an excuse note without me even asking. I Love their way of doing things and their PRICE BEATS ANYONE ELSE IN HOUSTON!!!❤️

Feb 25, 2019
Brought my daughter in for an ortho consultation. After turning away from other major dental clinics due to bad customer service. Here all their staff was super nice and spoke to us in easy terms to understand about the ortho treatment. My daughter was also impressed with the great customer service that everyone offered us. Definitely staying with them for our ortho services. Highly recommend this place to anyone looking for ortho.

Oct 8, 2018
Wanted a simple explanation on the Financial agreement before I sign it. Yet they REQUIRE the person to come into the office to talk about the Financials. Please get with modern times. A phone call/email/text about what Comprehensive braces mean, should be simple enough, should it not be? If its so convoluted that it is not part of the agreement already in writing, then lends me to believe something is not right. I'm not even signed yet and office processes are getting in the way of a simple customer question. WOW

Jul 14, 2018
We came to see Dr. Zane for a second opinion. Our daughter is a tricky case and was told she was not ready for braces at 11 years of age by another orthodontist. But as soon as we arrived, we were greeted by Chuck and the friendly staff. Dr. Zane is super kind and his credentials are also very impressive! My daughter has seen significant improvement in such a short amount of time. We will be long time patients because my other two children may need treatment in the near future as well. Thank you Dr. Zane and staff!

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