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Hermès

Hermès

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3.6 Google Review
253 Post St, San Francisco, California, 94108, United States
(415) 391-7200 www.hermes.com
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Google Reviews

Refresh Reviews 3.6


Jan 18, 2019
Beautiful high end store. Terri was very helpful when I went in to buy one of there scarfs for my mom.

Jan 4, 2019
I was strongly disappointed by the customer service I received when I went in the other day. I walked in expecting to be greeted by a sales associate who would be eager to assist me with completing a purchase, instead I found myself feelings awkward asking for assistance, as if I was interrupting them. I believe this is due in part by my age, but nonetheless, this should not be the way to treat any potential customer. Furthermore, once I found a sales associate that was willing to help me, I found her to be very quick and dry with her responses. Almost as if she had better things to be doing. Instead of completing my purchase in store as I hoped, I bought it on the Hermes website instead. I will not be returning to this Hermes location, extremely disappointed to how I was treated and how I was turned away from completely a purchase.

Nov 23, 2018
Utterly disrespectful, borderline racist (and I'm actually French and a loyal Hermès customer) and not knowledgeable about their own products. A shameful representation of an otherwise very unique luxury brand. I recommend to avoid this location.

Jun 30, 2018
I went to this location for the first time last week. My husband and I went in to pick up an online order. The Sales supervisor immediately assisted us and led us to the back and showed us the handbags. He allowed me to inspect and try on the bags. He then wrapped all of them up for us and gave us tons of perfume samples and his business card. I came back the next day to purchase a full size bottle of one of the fragrances. The supervisor recognized my husband and I and greeted us both. Great experience!!!!

Jun 3, 2018
Crowded on Friday afternoon but polite and helpful staff. Temp location looks great; definitely worth a visit for fans of the brand.

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:10 am - 6 pm Open Today

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