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Zales

Zales

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3.5 Google Review
646 Chambersburg Mall #Chambersburg Mall, Chambersburg, Pennsylvania, 17201, United States
(717) 709-1300 www.zales.com/?cid=YEXT
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Refresh Reviews 3.5


Aug 26, 2017
I come here twice per year for my ring inspection and cleaning. Of course, they typically try to get me to look around and sell me something, but that's their job. When shopping, they are very patient and helpful. They seem to be able to take a hint when you want a few moments to look peacefully, but will come back to check on you. One time I witnessed the manager being rude to one of her employees. The employee seemed newer, and was being treated a little poorly. But that was only one time in the years I've been going there. Sometimes, especially around Christmas, they hire temp employees from temp agencies. These employees typically do the cleanings and inspections, call backs, and other non-sales jobs. Check your jewelry carefully afterwards, these people aren't professionals and you could end up with a scratch in one of your pieces like I did.

Jul 8, 2017
This was the worst I purchased my husband's wedding band 2300 dollars really more though, three days after we got married he lost a Dimond so they sent it back for repair which takes a month, got it back and not even 4 months later he lost another Dimond, as we waited the second time store calls to let us know it will be longer cause they are tring to match the Dimond up finally we were wondering why it is taking now really 2 months to get the ring back,my husband calls guess what his wedding band they lost it, so at this point we wanted our money back now they say it will be 2 weeks to get that back REALLY after losing 2 Dimonds within 8 months and not even having the ring to wear but 5 out of the 8 months and haven't even had the ring for a year we suffered through not only a big sentimental loss but no customer service support through any of zales or there chains oh ya one more topper we went to pick up our refund they had my husband sign a disclaimer that he could not talk bad about them that was customer service lol

Jul 6, 2017
Great staff and great deals. Special thanks to Chasity in sales

Feb 23, 2017
The staff is super cool, very helpful and honest.

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey


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