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Zales

Zales

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3.5 Google Review
646 Chambersburg Mall #Chambersburg Mall, Chambersburg, Pennsylvania, 17201, United States
(717) 709-1300 www.zales.com/?cid=YEXT
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Refresh Reviews 3.5


Aug 26, 2017
I come here twice per year for my ring inspection and cleaning. Of course, they typically try to get me to look around and sell me something, but that's their job. When shopping, they are very patient and helpful. They seem to be able to take a hint when you want a few moments to look peacefully, but will come back to check on you. One time I witnessed the manager being rude to one of her employees. The employee seemed newer, and was being treated a little poorly. But that was only one time in the years I've been going there. Sometimes, especially around Christmas, they hire temp employees from temp agencies. These employees typically do the cleanings and inspections, call backs, and other non-sales jobs. Check your jewelry carefully afterwards, these people aren't professionals and you could end up with a scratch in one of your pieces like I did.

Jul 8, 2017
This was the worst I purchased my husband's wedding band 2300 dollars really more though, three days after we got married he lost a Dimond so they sent it back for repair which takes a month, got it back and not even 4 months later he lost another Dimond, as we waited the second time store calls to let us know it will be longer cause they are tring to match the Dimond up finally we were wondering why it is taking now really 2 months to get the ring back,my husband calls guess what his wedding band they lost it, so at this point we wanted our money back now they say it will be 2 weeks to get that back REALLY after losing 2 Dimonds within 8 months and not even having the ring to wear but 5 out of the 8 months and haven't even had the ring for a year we suffered through not only a big sentimental loss but no customer service support through any of zales or there chains oh ya one more topper we went to pick up our refund they had my husband sign a disclaimer that he could not talk bad about them that was customer service lol

Jul 6, 2017
Great staff and great deals. Special thanks to Chasity in sales

Feb 23, 2017
The staff is super cool, very helpful and honest.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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