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Kay Jewelers

Kay Jewelers

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2.7 Google Review
Toledo, Ohio, 43623, United States
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Google Reviews

Refresh Reviews 2.7


Mar 28, 2018
I went to pick up my ring and was never greeted. For a general pick up I was standing around for 20 minutes before I was finally acknowledged without apology. I will never come back to this store.

May 10, 2017
Brittney was awesome, went in with my Fiance for wedding bands and left with an engagement ring we were both very happy. I don't get the low rating for this store, everyone was really nice that helped us. I'm very satisfied.

Jan 31, 2017
Margaret made our experience phenomenal!!! She was very helpful we came in looking for bridesmaids gifts and the grooms rings she knew exactly what she was talking about. She was charismatic, funny and made our experience completely personal. She treated us like family. Please go visit her she will make your wedding experience feel like you've accomplished it all!!!

Dec 12, 2016
I went into the store to have a chain repaired and I was left standing while new customers came in and were waited on, then I was told that I couldn't get help without my warranty paper. Then the clerk told me I could get another chain in sterling silver because I couldn't afford the white gold ? Really! Another clerk came over and asked what the problem was and then she just walked away without any help. I believe the clerks number is 9630 or could that be the store number, I'm not really sure. But if this is the way you treat loyal customers in guess I'm in the wrong store

Sep 27, 2016
Refused to resize my ring citing my blue diamond center as the reason. They sent it out saying it was fine and didn't return it for two weeks. They tell me they have no cash to refund me and that they don't have cash in store. so they tell me they can issue a check. I'm not comfortable with a check for 77 dollars going out in the mail and I don't care if you've never lost a check. I needed the money today and not in 5-7 days. This was for my anniversary and I'm left speechless that they just have no customer service. This is the worst company I have ever had to deal with.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Today
Sat:10 am - 9 pm

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