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Kay Jewelers

Kay Jewelers

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3.8 Google Review
3100 Main St #Suite 1160, Maumee, Ohio, 43537, United States
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Google Reviews

Refresh Reviews 3.8


Feb 27, 2018
Absolutely the worst customer care I had today! Walked in at 130pm! Got work at 2pm which is down the street only 5 min AWAY! I walk in hoping it be a breeze, walk in and make a payment and walk out....but no... I walk in and was not greeted! Not looked at! Waited at the desk patiently for 20 MINUTES! ARE YOU SERIOUS!? gave up and walked out and wasn't even talked to or looked at. WORST CUSTOMER CARE THAT DAY EVER! I had great customer care days other times and this was just not professional!!!!!!!

May 13, 2017
I can honestly say I received the best customer service I have ever received in my life here. They made the process of selecting a ring for my now Fiancé a breeze, handled my problems with financial issues with a smile on their faces, and truly made me feel like family when I'm in here. Picking a ring for the person you want to spend the rest of your life with is inevitably nerve wracking, but I guarantee that Kay Jewelers will make this process less frightening.

Jun 30, 2017
Jennifer and Kevin were so kind, friendly, and helpful! Very happy with my service and highly recommend this Kay's store!!

Oct 18, 2015
My fiancé and I have had the best experience with this store and will never go anywhere else for our jewelry needs! While we did purchase my engagement ring at the Franklin park mall store with no troubles we were excited when we realized we wouldn't have to go to the mall anymore! From the first time we've gone in just looking for wedding bands they have been helpful! They asked about us and our everyday lives to find the best options for us. When they suggested a custom band for my ring I was a little hesitant but they explained the process and then gave us time alone to discuss the option we wanted to go with. After we decided on the custom route the process was very fun to see my ring go from an idea to a beautiful piece of jewelry was very exciting! It was all very quick and simple as well! I've had my ring sized a couple times and once it was running behind they kept me updated on when it would be back and offered to call and push for them to hurry. We've never felt pressure from them to purchase anything which was refreshing and why we originally came back. However, after all the great customer service we'll never go anywhere else again!

Jul 2, 2016
I love the customer service I receive as soon as I walk in the door in greeted by friendly faces. I've been buying my jewelry pieces from Kay's for past 20 years.

INDUSTRY BLOGS

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 9 pm

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