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J.B. Robinson Jewelers

J.B. Robinson Jewelers

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2.1 Google Review
5714 W Saginaw Hwy, Lansing, Michigan, 48917, United States
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Jul 4, 2017
Terrible experience, fraudsters. I went to the mall to buy a few things. The big girl working asked me if i wanted to help her out. I'm a reasonable person so i said yea sure why not. She asked if I'd sign up for a mall offer. I didn't have any objections. Long story short she took my drivers licence and SHE RAN MY CREDIT without my consent. I get a letter in the mail that I've been rejected because the wrong Social Security Number had been entered, I checked my credit score and she ran a HARD PULL ON IT!!!! FRAUD FRAUD FRAUD!!

Jul 26, 2017
I took 4 rings in to be sized and paid 60 each. All 4 rings came back wrong and we were told wed have to pay again to have them corrected!? They said the guy who sized them was new and never did it before. Waste of my time and money and still need to get the rings resized. These ring were gifts form my grandfather after he passed thats why we went to a "credible" place to get this done. horrible customer service!

Aug 26, 2016
If there was a minus rating it would get it. We moved here and had to switch to this JB. Worst mistake ever. I would rather drive to Ft Wayne, IN where I got the ring then deal with the gentlemen there. He is rude and has no concern for your jewelry. Because of him they have lost our business. We have been with Ft Wayne for 7 yrs and to find that we have to go to him (manager at Lansing Mall JB Robinson) makes me sick.

Aug 11, 2015
I Like the people that work there! The service is superb!

Sep 30, 2014
WOW. I just called the Lansing Mall location to ask about sending my ring in to get it soldered and re-dipped. The man on the phone interrupted me before I even finished speaking, said "2 weeks", I thanked him and he hung up on me. Won't be purchasing anything from them, every again! Worst customer service. No wonder there is NEVER any customers in their store.

INDUSTRY BLOGS

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 9 pm

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