Get to the top of the directory by claiming your business!
Kay Jewelers

Kay Jewelers

Claim Business
1.7 Google Review
Grand Rapids, Michigan, 49512, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 1.7


Apr 29, 2018
So they lost my jewelry when ALL it needed was a new clasp. They sent my watch out to be fixed and it's been 2 months of no word! I am standing out side the store in Woodland mall which has posted open hours on Sunday as 11am on Sunday and it's 11:45 and the gates are still down! smh this store has been sich a waste of time I'd advise anyone to save there energy and money and go some where else. No matter how many new managers they hire it will never get better.

Dec 30, 2017
I bought two rings and a bracelet from Kays jewelers in 2017. The items are some of my favorites. Opening a card helped me to purchase items. It also gave me a chance to improve my credit score. I have recieved good care from them. They cleaned some of my other jewelry for free and gave me free values on some jewelry that i did not purchase there. They recently did a staff change this fall and i don't know what happened. Now it is all black workers. It could be mixed, because i don't feel too comfortable there.

Feb 7, 2018
After seeing Aaron's post I will be seeking legal assistance and reaching out to him, I was involved in a similar scam at this location late last year. The trade commission doesn't allow these kind of sales tactics. They would not allow me to leave the store without putting a junk ring "on hold" for later even after I said I didn't want anything they had, it's all overpriced junk product. Another associate got involved and started telling me to fill out a "hold sheet" on the iPad and tried making me look like a major jerk in front of my girlfriend. Do not go to this store, they are major predators and repetitively lie to your face. Shop around and you'll see this is the LAST place you should ever visit.

Dec 17, 2017
Sales associates were nice and willing to help. The manager a black lady was rude to my husband and I two days in a row. She tried to get sales associate to wait on customers that came after us both days I spoke up 2nd day. She also checked out a man who came in after all of us She even said order of customers 2nd day and still tried to have sales associate wait on someone before us. Kays is over priced junk, bought several items from them necklaces broke 3 of them took somewhere else got fixed and only broke again. Will never return to Kays rude customer service and cheap junk jewelry at high prices

Apr 9, 2016
Do not even browse here. Was curious what I was QUALIFIED for, to try and make payments on a product, and was scammed into signing up for a credit card without my knowing. Said it was apart of a reward program and a simple financing availability program. Never would I have signed this if I had know it was to add a credit line to my credit report. Now, I have to cancel this line which puts a negative print on my report. I am extremely disappointed and pissed off. After doing 10 minutes of research, I found countless reports of similar complaints. This place is a joke, a scam, and a huge waste of time. Never doing business here.

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Today

Jewellery Near Me

Zales

Zales

3195 28Th St SE, Grand Rapids
PANDORA Jewelry

PANDORA Jewelry

Grand Rapids
Claire's

Claire's

Kentwood
francesca's

francesca's

3195 28Th St SE #D110, Grand Rapids
Swarovski Woodland Mall

Swarovski Woodland Mall

3175 28Th St SE, Grand Rapids