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Zales

Zales

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1.8 Google Review
1 N Galleria Dr, Middletown, New York, 10941, United States
(845) 692-8880 www.zales.com/?cid=YEXT
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Dec 28, 2017
I walked in and all of the reps were busy except for one that was pretending to clean some jewelry, no sort of acknowledgement at all. I understand the reps were busy but a hello or I’ll be with you sortly would’ve been nice. So in the mean time I decided to look around and look at jewelry. About 10 minutes go by no problem. One rep raps up their sale, pretends to walk around and act as if I’m not there and A new customer walks in and she grabs the customers attention by making small talk. I found this extremely rude, so when I actually decided to speak up and say “Am I next or Are you going to continue skipping me” that seems to be the only time I received some sort of acknowledgment. As if I was in the wrong.. the lady that was pretending to clean jewelry happily greeted a new customer while I was standing there unattended as well. Maybe the store should tighten up on their customer service skills.

Dec 9, 2017
Had a price on a ring and said it would be going on sale for 30% off the following week. They raised the price $200.00 so it wasn’t really a sale ..... buy from a real jewelry store - not a sketchy chain store.

Sep 16, 2017
Very disappointed after buying a engagement ring last year and going back to get the wedding band I was in the show room for over 7 mins there were 4 employees there and only 1 other customer other than my self no one asked me if they could help i ended up walking out i will be going to the one in Scranton later this week had the ring cleaned there before and they were super nice and helpful I guess the people in middle town are unprofessional

Sep 5, 2017
Obnoxious and took 3 weeks to ship one ring for my girlfriends birthday.

Apr 16, 2016
Staff is very helpful

INDUSTRY BLOGS

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of this...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 9 pm

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