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Zales

Zales

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1.8 Google Review
1 N Galleria Dr, Middletown, New York, 10941, United States
(845) 692-8880 www.zales.com/?cid=YEXT
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Dec 28, 2017
I walked in and all of the reps were busy except for one that was pretending to clean some jewelry, no sort of acknowledgement at all. I understand the reps were busy but a hello or I’ll be with you sortly would’ve been nice. So in the mean time I decided to look around and look at jewelry. About 10 minutes go by no problem. One rep raps up their sale, pretends to walk around and act as if I’m not there and A new customer walks in and she grabs the customers attention by making small talk. I found this extremely rude, so when I actually decided to speak up and say “Am I next or Are you going to continue skipping me” that seems to be the only time I received some sort of acknowledgment. As if I was in the wrong.. the lady that was pretending to clean jewelry happily greeted a new customer while I was standing there unattended as well. Maybe the store should tighten up on their customer service skills.

Dec 9, 2017
Had a price on a ring and said it would be going on sale for 30% off the following week. They raised the price $200.00 so it wasn’t really a sale ..... buy from a real jewelry store - not a sketchy chain store.

Sep 16, 2017
Very disappointed after buying a engagement ring last year and going back to get the wedding band I was in the show room for over 7 mins there were 4 employees there and only 1 other customer other than my self no one asked me if they could help i ended up walking out i will be going to the one in Scranton later this week had the ring cleaned there before and they were super nice and helpful I guess the people in middle town are unprofessional

Sep 5, 2017
Obnoxious and took 3 weeks to ship one ring for my girlfriends birthday.

Apr 16, 2016
Staff is very helpful

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Today

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