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Kay Jewelers

Kay Jewelers

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1.8 Google Review
4600 Jonestown Rd #Ste. 95, Harrisburg, Pennsylvania, 17109, United States
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Jan 1, 2018
The general manager of the store is the main individual I’ve dealt with, she pretty much lives there. Had an issue with a customized piece. She acknowledged the issue with the associate and made good on it. This was probably my fourth purchase or so from them. mistakes happen especially during their busiest part of the year. Otherwise all around excellent experiences whether coming in to pay a bill or purchasing.

Jan 22, 2018
Dropped a piece off to be fixed. Very rude and not dressed professionally whatsoever. ( not what I see in a jewelry store) . As the one young lady was looking at my broken jewelry under the magnifier.... the other young lady employee came over and pushed her out of the way So she could use it. When she quoted me the price to fix it I’m thinking “ at a place like this?”. Picked up the piece and had a whole different experience,, to the point it was like I was being pranked. The young lady was so professional as well as the other employees. Wasn’t sure how to rate this s, so I guess was from my first experience.

Dec 3, 2017
Horrible customer service. Employees have bad attitudes and treat customers as if they are an inconvience to assist. Seems as though they don’t answer phones in the store as while I was there, the phone rang non-stop and employees did not even show an effort to attempt to answer it. The system “goes down” whenever a new sale of merchandise is not made. If you aren’t buying the suggested item, employees become rude and dismissive. If you are shopping for jewelry pick another location or a completely different jeweler.

Dec 14, 2017
They damaged my watch

Jul 3, 2017
Rude.

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 9 pm

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