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Belle Jewelers

Belle Jewelers

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4.2 Google Review
960 Norland Ave, Chambersburg, Pennsylvania, 17201, United States
(717) 264-9516 belle-jewelers.com
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Google Reviews

Refresh Reviews 4.2


Feb 4, 2018
First time visiting Belle's in their new store. Beautiful layout and amazing staff. Everyone was so helpful and not pushy. I explained what I was looking for and they showed me what they had in the store. No complaints!

Dec 27, 2017
Nice facility with plenty of space. Items are neatly displayed. Sales consultants are very friendly and know their product line very well.

Jul 7, 2017
Last December, Belle Jewelers told me I needed to have the prongs on my engagement ring redone. I've always been prompt in keeping my warranty up-to-date, but with financial priorities as a single-income family, I wasn't able to have my ring repaired until July (prongs are not covered under the warranty). The staff was courteous and attentive as I explained why I hadn't been in for several months. They quickly checked my ring and said their jeweler could have the repair completed in two hours. I was so happy to not have to make a second trip from Carlisle with my two little boys! The repair was done on time, and they validated my warranty card without question. My engagement ring is one of the few pieces of fine jewelry I own, and I've always been happy with the service Belle Jewelers has provided. I even picked up a new Pandora brochure to start making a wish list!

Mar 6, 2017
I have had some ups and downs but I love every piece of jewelry I get from Belle. I have to say most of the associates as well as the owner have been very helpful and accommodating when things didn't go as expected. I am very particular in the jewelry styles I will wear and the cookie cutter chain stores have little to nothing that peaks my interest. I think my biggest issue is just never being sure if what I'm told is the whole story. I was taken here to look at engagement rings and was transfixed by one that was touted as one of a kind and made by their personal jeweler. A little over 9 months later my boyfriend proposed with that very ring and I couldn't be happier. We were told that if we wanted a matching wedding band all we had to do was come in and order it when we were ready because all the custom pieces had matching bands designed and just not yet produced. Makes sense. When I called in to ask about pricing and see if I could get different colored diamonds was where everything went a bit wonky. The sales associate kept making it sound like this was a mass produced item when I was told it was one of a kind. Very confusing. Then when we finally got it into the store the finish was wrong. When I showed them that it didn't match my engagement ring at all they assured me it would be fixed by their jeweler. Unfortunately, where I thought this would be done in house I was told that they didn't have the ability to do that same finish. Confused again because I thought their jeweler had made this ring originally. I was very lucky to be ahead of the game (9 months before the big day) in ordering the ring because they did get it fixed and back in my hands well before we needed it. If I would have waited like most people I would have been the panicked bride for sure. That being said I have no regrets about my engagement ring, it's the most amazing thing I've seen to date and I will still happily return to this store for future purchases. I think every business can have their issues but in my case they did what they could to make everything right.

Feb 17, 2018
Had a terrible experience with trying to resolve an issue on a layaway...nasty attitude..they still owe me money but I won't go back...

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 5 pm

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