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Kay Jewelers Outlet

Kay Jewelers Outlet

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2.6 Google Review
85 Outlet Square, Hershey, Pennsylvania, 17033, United States
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Mar 22, 2018
My husband got my engagement ring here not even 3 years ago. Over and over, diamonds fell out. Thank GOD he got the extended warranty AND I got the ring checked every six months. I can't tell you how many times it was in for repair. 2 weeks ago, they got an exchange approved for the engagement ring. Since they didn't unweld the wedding ring and engagement ring (that they promised to do); I am without BOTH a wedding ring AND an engagement ring. I had to pick out two NEW rings instead of ONE. Last Wednesday; 3/14/18 they sent the rings out for sizing. 8 days later, I still have NO wedding or engagement ring (now, its a MONTH without either). Today; they told me it would be another week before its back. Use caution when buying here. If you DO buy here, get the warranty AND get the ring checked over and over and over again. You will need it. I MIGHT have my ring back by Easter. In the mean time, I only look single. I'm actually married. sigh.

Oct 7, 2017
I thought picking out the perfect engagement ring last October and then wedding bands this October (both at their diamond show) would be a challenge, to find the perfect one. But KATRINA at this location is beyond great! She makes the whole process feel very personal, like you are her only customer! She knows exactly who we are as soon as we walk in the door our names and the piece we purchased as well! We will return here for every piece of fine jewelry we are looking to buy!

Dec 20, 2017
I ordered a ring from this store location. First off, the ring which was fully paid for did not arrive on time. In less than 6 months after the purchase of the ring, the stone fell out. The ring which is still supposed to be on warranty cost about $33.00 to repair. Again I paid the repair cost and agreed to pick up the ring on a set date. Five days after I was supposed to pick up the ring, I was told they wanted to input prangs on the ring which would cost extra. I declined and asked that they simply repair and return the ring to me. They agreed, only to call me 2 days later and tell me my ring was not repaired and I could come and pick it up. They said that when I pick up the unrepaired ring, they'd refund my $33.00. Do yourself a favor, save the headache, and don't support this store location.

May 13, 2017
Wayne, he was incredible. My fiancé walked in to just to browse and found exactly what the both of us have been looking for. He was very clear and not confusing when it came to explaining discounts, terms, etc. You could tell he was also genuinely excited for us too. Thanks Wayne!

Jan 25, 2018
Wasn't a good experience.

INDUSTRY BLOGS

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are the...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 9 pm

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