MHI Painting and Restoration, LLC

Excellent customer service & quality work.

I contracted with MHI to hang and finish drywall for a small basement remodel project – walls only, no ceilings, over bare studs and spray foam insulation. A very simple job by drywall standards. I’ve been involved in the Building Trades since I was a teenager so I realize that quality drywall finishing is much more difficult then it seems. I was assured by Dennis the Vice President , as we inspected the jobsite, that he had a highly skilled, experienced Crew and other than a couple small transition areas where the new work would meet the old work it was a simple job. MHI was actually the highest of the four bids I received but after Dennis assured me that he “would exceed my expectations” I chose them. Right at the agreed start time the crew arrived. The crew seemed quite disorganized and after a bit of chitchat I found out that that “Leader” had brought his wife along and the rest of the crew were “only there because it was too cold to power wash”. Not even close to the Professional Crew I had envisioned. At most I expected a crew of two not the six that showed. For day one the quality of the work was not that bad considering the chaos of six people in a small area, although they had broken the stairs and I had to provide a ladder since this crew did not have one. Day two brought a small crew of two and was quite uneventful although they did not hang plastic ( as agreed upon in the contract)to prevent the rest of the house from filling with dust. It was after they left and I did a quick inspection that things went further downhill. When cutting out around electrical boxes an 1/8 inch gap is standard. Any larger and the cover plates won’t hide it. You really only get one chance and if it’s screwed up the panel must be replaced. Imagine my horror when I found four of the boxes with gaps up to one inch (see the photos below). I quickly called Dennis and he agreed to meet in the morning and inspect. The next morning he inspected it and made them remove the complete panels and replace them. Over the next two days work progressed but each night when I inspected I could tell I made a mistake in hiring MHI. The work was very amateurish. I then decided that I would let them finish and I would take over and try to salvage this job. I wrote them a check for the contract price and as soon as they were gone I started filling and sanding to get ready for paint. It was when I started spraying paint for an elevated display area that I finally lost it. I noticed something wasn’t right. I quickly found my Phone and looked at the photos I had taken of all the walls before the crew showed up. Sure enough there were the two electrical boxes that they had covered and forgotten about. Had I not discovered this dangerous error and turned the circuit back on I would have had hidden, exposed live wires behind my walls. My question is: Would you feel comfortable living in a house with exposed wires hidden behind the walls just waiting to start a fire? Or since this wall backs up to a bathroom, a water leak electrifying the shower? This is a serious safety and fire hazard and there is no excuse for this level of carelessness. At first I thought this crew was amateurish and lacked the skill set to do quality work but now I realize they were also careless and a danger. I’m considering bringing in a crew to remove all of the drywall so I can inspect all the wiring and hire a crew to re-sheet the area. It would be expensive, but in the end it would be cheaper than having my house burn down or a member of my family electrocuted. Needless to say my expectations were not exceeded nor would I recommend MHI for any drywall work.

A few months ago, MHI painted the exterior of my house and pergola in the back yard as well as replace my shutters. This is a very professional, courteous, prompt and hard-working crew who went beyond to do the job properly; the time and effort spent preparing the exterior alone, prior to painting, was indicative of the high quality of their work. Painters were meticulous about scraping, sanding and power washing the surface to insure that the paint will remain looking good for several years. A nice additional service was having the pergola refreshed with a stain-like paint that shows the grain of the wood. Clean up was very good. I did my research and got 4 other quotes - MHI was reasonable in price compared to the others - not the least expensive and not the highest. Also, the owners came out to give the estimate and check up on the progress which was much appreciated. A couple of my neighbors who watched MHI working every day on my house came by to get the name of the company, and that says a lot. Strongly recommend.

A recent review from Angie's List First of all, I have to say Dennis is probably one of the most knowledgeable and friendly men to work with! I called four companies for quotes on some repairs and painting of my older deck. I appreciated that Dennis from MHI Painting was the only one that felt it was important to meet with me in person to discuss exactly what I wanted to have done. Two others came on their own and left their quotes in my door while the 4th never got back with me. Of the 3 quotes I actually received, MHI's was in the middle but since we had gone over everything in person, I was pretty sure there would be no surprises. I couldn't say that for the other quotes and after reading reviews of MHI Painting my decision to go with them was a no-brainer The job was completed yesterday and I am extremely(!) pleased with this company's work ethic, professionalism and friendliness! My old deck almost looks new again and the repairs they made are undetectable but just what the doctor ordered. It's good to know that next year when the interior of my condo needs painted- I've already found and trust a company to do the work. Thanks Dennis, Micky and Marcus- you were great to work with and exceeded my expectations!