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Cut Rate Plumbing Inc

Cut Rate Plumbing Inc

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1.9 Google Review
11498 E 9 Mile Rd, Warren, Michigan, 48089, United States
(313) 526-3305 cutrateplumbing.net
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Jun 28, 2017
GREAT PLUMBER!!! We used the services of CUT RATE PLUMBING today to unclog a toilet drain at my mother's home in Warren, Michigan. WE ARE SO HAPPY THAT WE CALLED CUT RATE in Warren, Michigan! That decision ended up being the best choice we could have made. Rod came out and did a great job at a very affordable price. He explained what he was going to do and also made suggestions to prevent problems in the future. Rod answered our questions and was so very helpful. We are so happy that we have found a very good plumber who we found to be honest and trustworthy and so affordable. We are so pleased with the quality of Rod’s work and his interest to do a good job that we are going to have him come out again to do additional work that we had been thinking about having done in the future. When you find somebody that good, why wait? We would highly recommend Rod’s Cut Rate Plumbing in Warren, Michigan, to any of our family and friends. We would give Rod an A+ on his service to his customers report card.

Nov 19, 2017
Called Cut Rate Plumbing at 9am on a Saturday morning, had a little bit of a backup around my drains. Asked if they could come out and snake my main sewer line was told they be be able to come out later, called back around 1 pm was informed he would be here after he finished the current job a little after 3. No show called back around 5 pm was told by Rod that he would be here in 15 minutes, again no show called him back no answer, then approximately 2 hrs later texted him should I get someone else or are you still coming. Meanwhile it's still raining and my basement is starting to flood. Never heard back, not a very good way to conduct a business, a simple phone call would have been appreciated. Felt that he probably got emergency calls and was able make more $ and just blew me off. I rated their company with one star, when it should have been a BIG ZERO!

Oct 9, 2017
I have used them several times in the past with good results although it has been a few years. I tried to use them again but no one ever showed up. I had 3 conversations in which he kept postponing the time. He never showed up and stopped taking calls. I left messages and texts which were never returned.

Mar 2, 2018
Called Cut Rate Plumbing immediately after realizing that my basement was flooded. There was no answer, so I left a message. I never received a call back, so I called back myself the next morning at 10, and was told that he would be there by 2pm. He never showed up to my house, and I never received a call. I called about two hours later to see where he was, and was told that he would be to my house in 45 minutes. Again, he never came to my house, and I never received a call from him. I then called back AGAIN, and told him to forget about it, and to just come tomorrow instead after having two days already wasted waiting for him to arrive when he said he would. He did not come to my house the next day, nor did he call. He also stopped responding to my phone calls, and I have not heard from him since. I tried really hard to stay with this company because my pipes were under warranty, (which I'm sure contributed to why they didn't care to come out to fix them) but in the future I will NEVER contact a company with as terrible service as this one. To every person considering using this company..... DON'T. Take your business to a company that will actually help you out. They are the worst company I have ever tried to contact, and from looking at other reviews, it looks like everyone shares similar stories about their terrible service. 1 star is way too many for this absolutely terrible company.

Feb 15, 2018
Despite the negative reviews I called them to snake out my drains as they were one of the cheapest I found for the job. The technician came out within the time I was given and even called me before he arrived. If needed I would use their services again.

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