Discount Mechanical

I had a water leak in my master bathroom. Kelly and Tucker came out explained what they needed to do and ensured everything was fixed correctly before leaving my home. These two men were knowledgeable, professional, and pleasant to work with. They listened to my concerns and offered suggestions to prevent further damage. I would highly recommend them for any repair work that needs to be done. Thank you again to Kelly and Tucker for making it so my girls and I have a safe home to be in.

Great company! Prompt and very professional. The only company I trust with my heating and plumbing needs

Really helpful guys. Very good prices and prompt service.

Terrible company. Unprofessional, incompetent service providers. I had to use them through my home warranty, which I have now cancelled due to the awful service. Discount Mechanical lied to the home warranty company, saying they went to my house for a service appointment and I missed it. Absolutely untrue-they never called to make an appointment. Was charged $75 for this. I also had this company come several other times and they were unable to diagnose the problems, finish the work on time, or use professional language. STAY AWAY from this company.

I don’t not recommend these clowns! I had them recommended to me by our realtor for cleaning and inspection of our heating system. They came and did the inspection, never sent me the report and they called me a day later wanting me to pay them. I told them I was not going to pay them until I at least get a report. After constant calling for days the inspector finally submitted the paperwork so I could have access to it. The inspector said we needed to have a specific clearance from the ceiling to the water heater which our water heater did not have. We had the water heater professsionally installed less than a year ago and the contractor said it meet the specifications for Eagle River. The clowns at Discount Mechanical said it didn’t so we couldn’t sell our house until it was done. Our contractor went back to our house and took the sheetrock down in the garage and showed them the floor joists do not allow for the specific specifications that discount mechanical are demanding and there is literally no possible way for it to meet this specification. Finally Discount Mechanical decided to call the city and the city person in charge of things like this said, in Eagle River almost all houses are that way and our water heater was fine. So after weeks of screwing around and hundreds of more dollars spent we actually had to do nothing to our water heater. Shouldn’t the inspector that is licensed to come and inspect your house know that? Next they said our furnace was bad and we needed a new one. They quoted me $3600. I thought that was expensive so I called 4 other companies and they were from $2700-2800. So I told this to Discount mechanical and they said oh sure no problem we can match that. Wow! Just like that you can go down almost $1000. They apparantly are screwing people by charging way more for the work than other companies. Then they said I needed an 80k btu furnace when all 4 other companies said I could easily use a 60k btu and really only needed a 50k btu furnace. Finally I agreed to a specific 80k btu furnace with them and they were to install it the next day. Turns out they couldn’t do it for a week but since I called them they bumped it up to 5 days out which was a day before I was suppose to close on the house. Then they came and installed it and I got the charge for the furnace. The receipt they gave me said they installed a 100k btu furnace so I called them up. After much confusion on their part they finally got back with me and said they did install the wrong furnace. On all the paperwork it said to install an 80k btu furnace but for some reason their tech installed a 100k btu furnace. By the time this confusion was resolved the house was sold and their manager called me back and wanted to go back into my house to take out the 100k btu and change it for the 80k btu furnace. I told him it isn’t no longer my house so sorry. So from the front desk, to the techs, to the inspectors, to their parts department, and to the management I would not recommend these clowns!! Terrible job and business!!!