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R & S Plumbing & Heating

R & S Plumbing & Heating

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4.1 Google Review
11723 Old Glenn Hwy, Anchorage, Alaska, 99577, United States
(907) 694-6646
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Refresh Reviews 4.1


Mar 12, 2018
Thanks for coming out and saving the day. Called them up, they made some moves to get someone out in a jif. Customer was excellent and my leak was fixed. Definitely using them for future services.

Aug 12, 2017
So my boiler/furnace was dripping water and I called R & S. They showed up on time, figured out the problem but the part was tough to find. Yet, 2 days later they found the part locally saving us from a shipment from Italy as it was a rare part. Installed it hours later. Leak fixed...Then, my Heater stopped working later that night. The technician came back, and my pump went out...he had a spare pump, installed and got me up and running in a matter of minutes. Knowledgeable technicians. Big shout out to Jeremy for the amazing service. Very professional service and at a good price. Would recommend to everyone.

Jan 26, 2018
Awful customer service. Stopped helping me partway thru to help other customers. Not very knowledgeable. Lazy. Bunch of cucks.

Jan 3, 2018
Knowledgeable staff and friendly service. No complaints

Sep 10, 2015
They came to service the house before we purchased it and made no mention of thousands of dollars in corroded parts that needed to be replaced. 4 months after purchasing the home the hot water stopped working, they came out and the technician said an air bubble got into the system, likely on account of corroded parts, and the air bubble burned out the pump. Charged full price for service and was recommended that we pay thousands to replace corroded parts. Technician said he would talk to previous technician and customer service at R&S to see why the corroded parts were never mentioned 4 months prior. I called customer service 2 weeks later as I hadn't heard back yet. I was told that it's not their fault that they didn't notice the corroded parts all over the furnace, as that is not the reason they were called out. I asked why I should trust them as a company to service my heating system if they only do the bare minimum and ignore issues on one visit (that caused me to loose hot water and heat) then tell me that I have to replace thousands in parts ASAP before my heating system is damaged more. He suggested I use another company. Not just bad customer service, it was NO customer service, no accountability, and obviously no competence or consistency with the technicians themselves. I will not recommend this company to anyone.

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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