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R & S Plumbing & Heating

R & S Plumbing & Heating

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4.1 Google Review
11723 Old Glenn Hwy, Anchorage, Alaska, 99577, United States
(907) 694-6646
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Mar 12, 2018
Thanks for coming out and saving the day. Called them up, they made some moves to get someone out in a jif. Customer was excellent and my leak was fixed. Definitely using them for future services.

Aug 12, 2017
So my boiler/furnace was dripping water and I called R & S. They showed up on time, figured out the problem but the part was tough to find. Yet, 2 days later they found the part locally saving us from a shipment from Italy as it was a rare part. Installed it hours later. Leak fixed...Then, my Heater stopped working later that night. The technician came back, and my pump went out...he had a spare pump, installed and got me up and running in a matter of minutes. Knowledgeable technicians. Big shout out to Jeremy for the amazing service. Very professional service and at a good price. Would recommend to everyone.

Jan 26, 2018
Awful customer service. Stopped helping me partway thru to help other customers. Not very knowledgeable. Lazy. Bunch of cucks.

Jan 3, 2018
Knowledgeable staff and friendly service. No complaints

Sep 10, 2015
They came to service the house before we purchased it and made no mention of thousands of dollars in corroded parts that needed to be replaced. 4 months after purchasing the home the hot water stopped working, they came out and the technician said an air bubble got into the system, likely on account of corroded parts, and the air bubble burned out the pump. Charged full price for service and was recommended that we pay thousands to replace corroded parts. Technician said he would talk to previous technician and customer service at R&S to see why the corroded parts were never mentioned 4 months prior. I called customer service 2 weeks later as I hadn't heard back yet. I was told that it's not their fault that they didn't notice the corroded parts all over the furnace, as that is not the reason they were called out. I asked why I should trust them as a company to service my heating system if they only do the bare minimum and ignore issues on one visit (that caused me to loose hot water and heat) then tell me that I have to replace thousands in parts ASAP before my heating system is damaged more. He suggested I use another company. Not just bad customer service, it was NO customer service, no accountability, and obviously no competence or consistency with the technicians themselves. I will not recommend this company to anyone.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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