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Ernie's Plumbing Services Inc

Ernie's Plumbing Services Inc

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1.9 Google Review
2340 Superior Dr, Flower Mound, Texas, 76201, United States
(972) 436-8171 www.erniesplumbing.com
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Jan 18, 2018
1-17-18 As we all know, was one of the coldest days we’ve had in Flower Mound. Sadly, one of my outside pipes burst. After having FM Water turned of my water access, I started calling plumbers knowing they could be experiencing many emergency calls. Three of them couldn’t give me a promised date to schedule me. ONE promised tomorrow (1-18-18). When the appointment was scheduled for “tomorrow between 8-12”. Instructions from their scheduler was, “You will be contacted with the exact time the plumber will get there. The phone call will have an (888) number. You must answer the call so the plumber will know you will be there. If you do not answer, the plumber will go to his next appointment and you will need to re-schedule”. The call came at 7:15AM to let me know the plumber will arrive within 30 minutes. Bryce arrived on time and fixed the problem. He was knowledgeable and reasonable. I have found a new plumber...Bryce at ERNIE’S!!!

Dec 29, 2017
Mr. Bryce was awesome.. Honest business and good heart people!!! Thank you very much. will be using your service again for sure if needed

Dec 28, 2016
HORRIBLE experience Waited ALL DAY and NO ONE CAME they called and lead me on saying he was going to call shortly (did this 2X's) then at 6pm when it was too late to call another plumber they called and cancelled! DO NOT USE! I repeat DO NOT USE!

Oct 12, 2015
Was forced to temporarily shut down my business due to a gas leak. Called and explained the situation to receptionist, and she set up an appointment between 2 - 6 pm. Sat around for over 5 hours waiting for plumbing tech. Finally received a call at 5:45 pm informing me that my appointment needed to be rescheduled. Totally frustrating experience, and a waste of my valuable time. Thanks for nothing.

Aug 25, 2015
Do not use. My water heater went out, I removed it and had the space ready for a new one so I called Ernie's plumbing. I called their operator and told them specifically that I wanted a electric tankless system so their plumber would need to understand electrical. I made this clear twice, once at the beginning of the call and at the end. She said they could do it. When the plumber arrived, he mentioned that he knows absolutely nothing about electrical and they do not install electric tankless systems. I proceeded to hear about installing a tank system. When he ran the estimates, he wanted to install a 40 gal lowboy. Retail on that is about $350. He was charging me $700. He then added up all the parts and labor and it totaled near $1600 for the entire operation. I told him I would get all the parts ready myself and asked how much it would take for an hour of his time installing it. He wanted $750 for the install. That's $750 an hour folks. To plug up hot and cold valves and wire it in. That's all that I needed done. I had him make me a parts list. He wanted to charge me about $200 in parts that were totally unnecessary for the job. I installed it myself, took all the useless parts back (which included two 20' copper tubes??) and completed the job in a few hours for about $370. There is absolutely no excuse for charging me over $1000 for labor and unnecessary parts. This business is a total scam. He was ordering parts for another job and I am totally sure of it. Don't get ripped off.

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Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm
Thu:7 am - 6 pm
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