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El Pollo Loco

El Pollo Loco

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3.7 Google Review
1108 Silber Rd, Houston, Texas, 77055, United States
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Google Reviews

Refresh Reviews 3.7


May 13, 2018
I'm 50/50 with this place... The food is generally good and I like the salsa bar, but it frequently is understaffed and slow also the salsa bar is not kept stocked. I've come in several times during the lunch rush and there is a line, but no one is working the register. I enjoy ordering on the mobile app when it's online, but they've had a few occasions where it was offline. I come here for the delicious chicken and it's close to work. They need some help getting things to work smoothly like their Chick-fil-A neighbor. They'd get a ton more business.

Mar 26, 2018
For the most part the experience was decent. Only one person at register during during the week at noon. A peak time for fast food restaurants. Causing a slowdown to order. Ordered broccoli as a side and the order took longer to process. Plus the broccoli is cooked in microwave. Ordered 2 piece meal that included a leg and a thigh. The chicken was very dry. It sits on the grill too long after it's ready causing it to dry out. Plus side is the place is clean and organized with the drink stations and condiments.

Apr 29, 2018
Good to have manager walk around and ask customers how their meal is. He was open to feedback and it's great to have someone listen and show they care. Thank you

May 17, 2018
Out of all the Latin inspired roasted chicken places in town, this one is the best flavor. We frequently eat here for lunch. Fast, delicious and....Cherry Coke on tap! And Horchata!

May 6, 2018
I had the double chicken avocado salad with their delish cilantro creamy dressing.. it was a huge salad with lots of favor. The chicken is grilled to perfection and has tons of favor. Will be back again.

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Opening Hours

Mon:10:30 am - 10 pm
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 10 pm
Fri:10:30 am - 10 pm
Sat:10:30 am - 10 pm

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