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The Home Depot

The Home Depot

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4.0 Google Review
28033 Newhall Ranch Rd, Santa Clarita, California, 91355, United States
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Apr 30, 2018
Clean and easy to get around. Plenty of parking and no problems getting in and out. I did not need to interact with any staff so I cannot comment on the knowledge of the employees. I was just in to get two items and knew exactly where they were, so just a quick trip, but the layout is exactly what you would expect. Over all a good experience.

May 17, 2018
Went in to purchase a piece of MDF. I asked for help cutting it and the associate was very helpful. He told me that because the barcode was messed up on the piece we cut, that I should take a photo of another barcode to show at checkout. Turns out all barcodes were either half missing or folded up and stuck to themselves. I managed to snap a photo of the entire string of barcode numbers. Took the pieces to the checkout counter where a different associate made a big deal out of needing to type in the numbers I kindly provided for her and thoroughly explained. She rudely told me I needed to bring her a whole barcode after I explained to her that there was no scannable barcode. She ended up turning a pleasant experience into a sour one. Work on the customer service up front please!

Mar 14, 2018
Stopped by recently to have help in customer service to return an item and look for some things for the new condo that I'm moving into. Unfortunately, I had worked previously with one of the customer service employees Anahid Zaghian at a grocery store, who also got fired for multiple health code violations. I tried to avoid talking to her, to avoid awkwardness, but she acknowledged me and told me that I gained weight since she last saw me. I can see that her stubborn rudeness and lack of empathy hasn't changed since I last worked with her. I hope this store doesn't have to deal with the recklessness and drama that I experienced while working with her. As long as shes working there I am never coming back to this store again. I do not need that kind of negativity in my life.

May 7, 2018
Quoted new windows. Sales person was extremely helpful and patient to explain and display our options.

May 23, 2018
I went to get copies of my key FOB made. Because I did not purchase the blank key fobs from home Depot they would not cut the keys for me. The key fobs home Depot sold were 4 times the price I paid on the internet.

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Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
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