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ECP Auto Repair & Services

ECP Auto Repair & Services

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4.8 Google Review
1700 Portage Trail, Cuyahoga Falls, Ohio, 44221, United States
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Google Reviews

Refresh Reviews 4.8


Mar 17, 2018
Excellent service and excellent work. I would up with major damage to my car's wiring from squirrels. I was pretty sure they were going to total my car, but Nate worked with me and with my insurance company to fix it at a very reasonable price. I will definitely be giving ECP my business from here on out. Highly recommended!

Feb 5, 2018
I've never been happier with a mechanic. Not only is their customer service astounding, their technicians really care about the customer and making sure they get the best service possible. We went in the other day for an inspection on a used vehicle that I was thinking about buying and I was fully expecting them to come back with a list of stuff that they wanted to fix for me. When they were done (in 30 minutes) they told me that the car looked immaculate and they told me that I may need to get new boots in about a year, but nothing immediately pressing. They even let me under the car to inspect the rust myself! I am definitely coming back to these guys for all of our other car service needs, we were very pleased with the quality of service and the genuine care for the customer. EDIT: 1 year later, ECP continues to shock me with their customer service. Nate was relentless in figuring out what was wrong with my car. Fantastic place! Cannot recommend highly enough.

Feb 23, 2018
Fair, honest, and reasonably priced. I'm so glad we have a reliable alternative to the chains. Nate seems like a standup guy who cares about his customers and employees. Waiting in the lobby while they worked on my car I watched him handle customers from all walks of life decently, get an Uber for a customer who needed a ride, and take time to get to know a job seeker who dropped in to get an application. Being used to mechanics who don't really like people, it was nice to see his positive attitude. He also did my repair for about half of what a competitor quoted.

Feb 28, 2018
Have been going to ECP for years and years. They are hands down the best to deal with. Quality workmanship, fair prices, and HONEST. Google says I can give them 5 stars, but I'm going to give them 10.

Mar 12, 2018
Picked up my car from a service appointment and it died in the lot. I was let to figure it out for myself and had to get it repaired elsewhere, after being to ld that my car was fine by ECP... at least they didn't hand me a bill. I would have preferred they just tell me they were not comfortable working on a hybrid.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm

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