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Lucas Auto Center

Lucas Auto Center

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4.0 Google Review
Lakewood, Ohio, 44107, United States
(216) 521-3017 www.lucasautocenteroh.com
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Apr 22, 2018
Just stopped for gas. Sometimes it can be one of the most inexpensive places to get gas.

Oct 29, 2017
I stopped this evening to get some gas, a drink, & use the restroom. The restroom was not working so I ran to the bar next door as it was an urgent need. I planned on going in to get gas and a drink, however when I returned to my car I was greeted by an elderly gentleman, I did not get his name, and he gave me attitude for "blocking the pump". Mind you all the other pumps were open and there was no line. I attempted to explain myself and he opted to over talk me and flick me off. So, not only did you miss out on money tonight you will never see me back and all of my LKWD friends will know as well. As a fellow business owner I am appalled and would be terminating any employee that spoke to a potential customer in that manner.

Apr 7, 2017
My car has very low profile tires and I had a hard time finding a shop that would mount a new set for me. Lucas Auto Center seemed happy to do the work, so I gave them my keys, signed an authorization form, and waited. The process would take an hour and a half, they said. After two hours, a mechanic came out of the garage and placed a number of chewed up lugs on the coffee table. Many were missing the metal a tire iron rests on. "We finally got your tires off, but we destroyed most of your lug studs in the process. They swell and we couldn't get the proper tool on them. You'll have to leave your car here with us and we'll order new ones for your car, but they're not cheap and we can only get them from the dealer." These parts are $14 A PIECE, and I have 16. I had places to be and needed my car to get to them, so I started crying. Rather than stop and ask me what I would like to do after they destroyed the FIRST nut, they kept going and tore up almost ever one on the car. I complained (the person who was not the manager totally agreed with me but wouldn't go to bat over it) and they put the lugs back on, but there's no way to get them off without special equipment now, and when I asked if I could order online and provide my own and have them put on, they said "Sure, but we'll have to charge you." These people damaged my vehicle and overcharged me. Almost $200 to have tires mounted and balanced and the car in worse shape than I started.

Jan 18, 2018
I have been to the car wash twice and I have been disappointed it needs calibration not worth the money . I can get the same results by spraying my car down with the hose.

Jul 29, 2016
I got a flat tire on a Friday evening before I had to hit the road for an out-of-state wedding of a good friend. Called around and Lucas Auto Center was the only place open. They patched up my tire quickly and got me back on the road, and were friendly despite the time. These guys are lifesavers.

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Opening Hours

Mon:6:30 am - 11 pm
Tue:6:30 am - 11 pm
Wed:6:30 am - 11 pm
Thu:6:30 am - 11 pm
Fri:6:30 am - 11 pm
Sat:6:30 am - 11 pm Open Today

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