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Westeck Windows and Doors | Victoria Showroom

Westeck Windows and Doors | Victoria Showroom

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3.3 Google Review
3942 Quadra St, Victoria, British Columbia, V8X 1J6, Canada
(250) 383-6728 www.westeckwindows.com
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Mar 16, 2019
We just wanted to share that we had a great experience with Westeck Victoria for all the windows and doors we recently ordered. Karl at Westeck Victoria was super helpful and knowledgeable on walking us through this process. Fantastic service Karl! All timelines for all products were delivered as promised and prices were on point. If your in the market for windows or doors Westeck Windows should be a option to check out! Very easy decision for us!

Mar 18, 2019
We had a very good experience with Westek in Victoria. We had a couple issues with them at certain stages of the process, but they were extremely helpful when we brought these issues to their attention. They went above and beyond to ensure we were happy at the end of the day: We bought a 10' slider made from two 5' panels. It looks gorgeous and we saved thousands of dollars due to their technology and pricing. The slider works great and looks amazing. The other windows we got make everything look HD when you look through them. Quality of windows: 5 Stars Price: 5 Stars Service: 5 Stars

Jan 31, 2019
To people who are reading reviews for Westeck Windows and Doors, I wish to sincerely say, as a recent customer, that I had THE VERY BEST SERVICE IN EVERY RESPECT for the entire project in my home; from the beginning to end … purchasing and installing my deck door! The new manager, Karl Lehman offered highly professional service, REALLY listened to my needs regarding the quality of doors, workmanship and follow-up after the installation. Karl was patient, considerate, respectful, kind and professional in every sense! I was genuinely surprised by his superb standard of professional business ethics and his "putting customers first...before profits" mandate. And of course, because of such business finesse, Westeck prospered financially! There is no higher customer satisfaction than to be truly heard, understood and then actually experience how one's dreams are actualized! My deck door and the finished installation are of first class quality and I am quietly pleased. But more so, the stress-free, embracing ambiance of this entire Westeck project with their gifted management personnel and craftsmen ensued in my deep contentment and knowledge that I chose well! Quality and care really have no price tag with it comes to Westeck! I will return to them for any related business needs that I may have. Thanks Westeck! Dr. Shanti Persaud (Jan-31-19)

Jul 12, 2018
if I could give a lower review I would..took a month to get a slider. Couldnt get a quote for insurance..finally after contacting LMD offices they manage to get it moving..Then I get an invoice from Chiiliwack for an unpaid balance of $706!! Why? Beacause they ordered the slider under the contractors name not mine..i wonder if contractors get a better price...(because I paid non contractor price)..AFTER I paid upfront and waited 2 weeks (wrong size slider was ordered..had to wait again THINK TWICE in using this company if you are in Victoria..Chilliwack was great to deal with..these guys..once windows are in the are impossible to deal with..good luck getting a manager to fix the issue.."he's not in..we cant give you his number".

Oct 17, 2017
We have been trying to get a hold of someone from Westeck for months and have gotten no where. We have a door that won’t open because the mechanism is stripped. Someone came out eventually after several months and said we need some parts. That was the last we’ve heard from them. We have not been able to use the door to our deck for going on almost a year! Our neighbours have a problem with one of their Westeck windows as well and have had no luck either. WORST CUSTOMER SERVICE I’ve ever encountered.

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