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Glass-Smith & Co

Glass-Smith & Co

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4.7 Google Review
3311 Tennyson Ave, Victoria, British Columbia, V8Z 3P3, Canada
(250) 475-3388 www.glasssmith.ca
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Google Reviews

Refresh Reviews 4.7


Jan 5, 2019
They installed a new windshield for me at very short notice which I appreciated. Great price too. They weren't able to tell me ahead of time which brand of windshield would be installed which I thought was a bit odd and I was somewhat disappointed it ended up being a Chinese brand. The trim around the window doesn't fit as tightly as it did before the installation so now pine needles get caught more easily. I would guess this is pretty typical with reused trim.

Mar 1, 2019
Carol was amazing in helping me choose the basic tools to make a project. Spent as much time with me as I needed. Very helpful and such a nice person person. Thank you for your time. Annie

May 17, 2019
Unbelievably awful customer service as well as they do not guarantee their work. Unfortunately we found this out the hard way. Almost immediately after paying over $4000 on getting a few windows replaced on our bus, problems arised. We contacted them right away and was told to wait it will subside. Well it didnt. Only got worse. Looks as if they didnt clean the inside of the windows before Installing them....and also the seal was worse than what we could have paid any person off the street to do it. They are sweating and fogging up on the insides (which was the whole reason why we had to have them replaced to begin with). We called AGAIN and gave them another chance to right their wrong before writing this review and now contacting our lawyer. They responded with....' we dont guarantee our work, it's a moving vehicle....its not like it's a house'.....WOW!. Worst customer service EVER and super unprofessional. I strongly suggest you do not come here to have your windows fixed....especially if it's important windows that your company requires to have done properly. So disappointed in this company. As a family based local company ourselves, we choose to support other local companies....sad when this is the response we get.

Oct 26, 2018
I have been doing business with them for over six years now. They have replaced a windshield in our fleet vehicle and glued on countless windshield mirror mount tabs for our customers. Very fast, friendly and reasonably priced service. I have only had to wait once for a tech to come back to the shop for them to help me. Otherwise it is "bring it right over" kind of service. A true mom and pop shop. A lot of very neat stained glass stuff in there too if you are into that. Highly recommended!

Apr 16, 2019
Super helpful. I know nothing of the guild and knowledge and guidance was shared .

INDUSTRY BLOGS

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the whisky...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey


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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm

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