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Glass-Smith & Co

Glass-Smith & Co

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4.7 Google Review
3311 Tennyson Ave, Victoria, British Columbia, V8Z 3P3, Canada
(250) 475-3388 www.glasssmith.ca
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Google Reviews

Refresh Reviews 4.7


Jan 5, 2019
They installed a new windshield for me at very short notice which I appreciated. Great price too. They weren't able to tell me ahead of time which brand of windshield would be installed which I thought was a bit odd and I was somewhat disappointed it ended up being a Chinese brand. The trim around the window doesn't fit as tightly as it did before the installation so now pine needles get caught more easily. I would guess this is pretty typical with reused trim.

Mar 1, 2019
Carol was amazing in helping me choose the basic tools to make a project. Spent as much time with me as I needed. Very helpful and such a nice person person. Thank you for your time. Annie

May 17, 2019
Unbelievably awful customer service as well as they do not guarantee their work. Unfortunately we found this out the hard way. Almost immediately after paying over $4000 on getting a few windows replaced on our bus, problems arised. We contacted them right away and was told to wait it will subside. Well it didnt. Only got worse. Looks as if they didnt clean the inside of the windows before Installing them....and also the seal was worse than what we could have paid any person off the street to do it. They are sweating and fogging up on the insides (which was the whole reason why we had to have them replaced to begin with). We called AGAIN and gave them another chance to right their wrong before writing this review and now contacting our lawyer. They responded with....' we dont guarantee our work, it's a moving vehicle....its not like it's a house'.....WOW!. Worst customer service EVER and super unprofessional. I strongly suggest you do not come here to have your windows fixed....especially if it's important windows that your company requires to have done properly. So disappointed in this company. As a family based local company ourselves, we choose to support other local companies....sad when this is the response we get.

Oct 26, 2018
I have been doing business with them for over six years now. They have replaced a windshield in our fleet vehicle and glued on countless windshield mirror mount tabs for our customers. Very fast, friendly and reasonably priced service. I have only had to wait once for a tech to come back to the shop for them to help me. Otherwise it is "bring it right over" kind of service. A true mom and pop shop. A lot of very neat stained glass stuff in there too if you are into that. Highly recommended!

Apr 16, 2019
Super helpful. I know nothing of the guild and knowledge and guidance was shared .

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm

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