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Ridley Windows & Doors

Ridley Windows & Doors

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3.4 Google Review
2675 Reid Sideroad, Milton, Ontario, L0P 1B0, Canada
(905) 854-2228 www.ridley-windows.com
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Google Reviews

Refresh Reviews 3.4


Mar 15, 2018
Great looking windows & very pleased with the service. So nice to have windows that actually keep the house warm.

Apr 1, 2018
Very nice product! I'm impressed.

May 6, 2016
I spent many years as a professional in the home renovation industry and can honestly say that this was by far the worst after-sale experience that I have ever had. From trying to contact the company about a concern I had with my windows, to getting the runaround, to being spoken to in a condescending manner. Nothing they did made me think they wanted to help. I've dealt with numerous manufacturers and suppliers, both professionally and personally, and never have I been so disappointed with the way a customer service issue was handled as I was with Ridley. I expected more from them. There are many places that carry the same brands. If you're looking for service that is commensurate with your purchase, I strongly recommend you shop around.

Aug 11, 2016
Purchased a home that had a very squeaky sliding door. The owner left a pamphlet from Ridley so I thought maybe it was from them. The service manager found out it wasn't but was willing to check it out for me. We will be buying new windows in the spring and will definitely purchase from Ridley. The best customer service - EVER!!!

Sep 10, 2016
I agree with the reviewer below. We spent tens of thousands of dollars at Ridley, and In my opinion they have some of the worst after sales service I have ever experienced. Constantly ignoring emails, almost never returning phone calls, and not providing what we've paid for. After 3 years of discussions we have never received the screens for the bedroom windows we paid for. Many of the screens we have are so loose they let bugs through (see picture on Houzz and Homestars). After 2 service visits (the second of which took over a year to set up), and an admission that some screens were "out of tolerance", we still have never heard anything back. I am shocked Ridley is still in business.

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