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Aurora Windows & Doors

Aurora Windows & Doors

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3.6 Google Review
241 King St E, Oshawa, Ontario, L1H 1C5, Canada
(905) 448-0482 www.aurorawindows.ca
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Google Reviews

Refresh Reviews 3.6


Oct 31, 2018
Very poor customer service. Took two months for someone to get back to me to set up a date for installment. Everytime I called in got redirected to someone's voicemail. Never returned my calls. This would of made me redirect my business else where but unfortunately the condo corp only deals with this business. The work was going to take a full day & 1/2. They were able to complete within the day. The end product was good but taking a closer look, there are areas of sloppy work where the weather stripping they placed slid down the wall. They wouldn't put framing around the master windows because it would look "stupid". They wanted to put their dirty tools directly on my clean beds. I had to cover them before they put their own filthy covers on. So they proceed to use my beds as work benches. Not impressed. Now I've been calling because I need information regarding the windows and it's been two weeks with no response. Very poor business skills.

Jun 28, 2018
We had windows and doors put in our home over 10 years ago at a place we lived at. Great work and friendly workers. We have moved to a different place and we are having to replace windows again and we called Aurora Windows and Doors. We know their work. They worked hard and get the job done quick. They cleaned up everything, you wouldn’t have know they were here. Except for the new windows.

Aug 14, 2018
We had all the windows in our home replaced by Aurora Windows. We are very happy with the product, installation and service they provided. They have been courteous, professional and honest and we highly recommend them!!

Jun 28, 2018
Aurora sold and installed a beautiful front door and one interior window for us in December 2017. The door is modern, amazing quality and exactly what we were looking for but unable to find in the big box stores. The pricing was the best around and we definitely didn’t have to sacrifice quality. We get compliments on our new front door all the time and will continue to reccomend Aurora to everyone!!

Apr 18, 2018
Very poor service and will not honour warranty. Beware if you have any issue or defective window they will tell you to contact the manufacturer and you then have to pay for installation. Was told by Aurora window and doors that when you buy a fridge or tv you don’t go back to the store! That you call the manufacturer!! Then told me that thé defective lines I have all thru my windows are from act of God and that isn’t covered. They told me that we have extreme weather and pollution for past two years and that is what caused the problem in glass and that this was and act of God. I would never recommend this company. They do not stand behind their warranty. Sure they will be nice and take your money. BUT don’t count on them honoring warranty. Then your on your own and have to call manufacturer and pay installation. I have over 4 years left on my warranty and it means nothing! They don’t even rate one star

INDUSTRY BLOGS

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