European Touch Beauty Centre

I visited for the first time and had a really enjoyable experience. I’ve been to other nail salons before, but since COVID I try and find places that are less focused on rushing customers in and out. Here I noticed how relaxed customers and workers were; no rush to grab just any colour or pressure on the esthetician. This was a super great feeling as I could actually relax and enjoy my manicure. Phoebe did my nails and took the time to make sure each nail was the perfect length and colours were applied with attention to detail. I will be returning to their salon again and I am already recommending them to friends!

I came here after finding out that there's a waxing salon near my house. I was very pleased with the convenience. When I walked in, everyone was nice and pleasant. The area was very clean. However, I was surprised by a few things when I started. First, there were the usual forms for client information that every client signs, but what I was confused about was the lack of details in the forms. There was no questionnaire about previous treatments, health restrictions/allergies, and other beauty treatment inquiries. Since I know my skin quite well and I wasn't too concerned about my skin, I decided not to bring it up. While I was signing the form, I heard someone with a loud voice complain about something. I wasn't too focused on it so I couldn't hear, but I thought it was a customer. To my surprise it was an employee; they continued to ramble as I was entering my treatment room. I was welcomed by the esthetician to the treatment room (I apologize for forgetting their name, it might have been Jennifer). They were quite friendly. I laid down on the bed and got ready. When they were waxing my underarms, I was surprised at how they applied the wax on my entire underarm area. I've never had a treatment that way; in my experience, the technique used was often to apply more than one application due to the different hair growth directions of the underarms. When they took the wax off, it hurt so much more, and they did not place their hand on the waxed area to minimize pain as well. The same goes with the other arm. She grabbed my arm really tightly as well throughout the process. After the wax, she decided to massage my underarms which was a very pleasant surprise. I appreciated that very much. However, when I went to look at my waxed area, I saw a big area of blood clots on one of my underarms. I've always had a few tiny blood clots on the hair follicle area, but this was a much bigger blood clot that looked like I was punched. I showed it to my boyfriend and he was frightened at the sight. It disappeared after 3-4 days. I still tipped the same amount at the end because it was a service, but I'm not sure if this is where I'll frequent for my waxes. I appreciate the happy demeanor of the staff and how polite they were, but unfortunately, my skin does not seem to enjoy the salon very much.

The staff are all very professional. The place is clean and well maintained. Service is great! I thoroughly enjoyed the oxygeneo facial that I received. Would highly recommend!

I always get waxed by Jennifer and she is always professional and kind.

I’ve been a client with European Touch for a number of years now and I’ve always found them to be clean, professional and have great service. Happy to return for my services each time :)