This was the worst and most hostile service I have ever experienced. On July 16, 2026, I entered Lakefront Fine Wine & Spirits around 8:00 p.m. My receipt shows 8:03 p.m., cashier Thomas, and a $73.52 total. I greeted him; he looked at me and completely ignored me. I carried several packs of alcohol to the counter while Thomas watched without offering help. I politely asked twice, “Give me a box, please.” Thomas, whose fingers were visibly yellow-stained and whose attitude was equally unpleasant, stared into my eyes with a cold, hostile expression and replied, “I will get you a box.” His manner made me feel threatened and unwelcome. On July 17, I sent Andrew a formal complaint and a follow-up. I received no reply or acknowledgment. Apparently, this store’s procedure is simple: the employee ignores customers in person, and management ignores them by email. At least they are consistent. I will not return.