Shocking! She does not listen the patient at all. Uses old fashion huge non disposal syringe for freezing instead of disposal. She made me huge blue hematoma on cheek by pushing this syringe. Her hands very hard and she does not care how harmful they are/and she does not explain much what is she doing. Unfriendly and expensive. Looks like machine that simply making money. Most possibly she is nicer to her old clients but not for new one, even is they came by referral, . So -if your have the smallest choice - try another doctor. The worst doctor I ever seen during my life.Only her assistant is more or less professional