As a patient of Dr. Serena Wong, DMD, Bsc., I have been extremely impressed with the clinical care and professionalism right from the start. Changing dentists is often a difficult decision but I can attest that this was one of the best decisions I have ever made. I am a nervous patient and require local freezing whenever I have my dental hygiene appointment as my teeth are extremely sensitive. Right away Dr. Wong put me at ease along with the staff at Pretoria Bridge Dental and accommodated my every wish. Now I am very comfortable keeping my dental appointments knowing that I will be treated with exceptional care. Dr. Wong takes the time with her patients to explain in detail the treatment plan and answers any questions or concerns. It is nice to know in a world so chaotic that you can go to a dental appointment where the staff are welcoming and the dentist is calming and reassuring! My teeth have never been in better dental health. Thank you Dr. Wong. Jana Rresident of Old Ottawa East.