Dr Lew himself lacks what's is known as bed side manner unless you can line his pockets, i do find some not most his "side kicks condensending in nature or gossiping, but have had the rare pleasure of being treated by 2 pleasant hygienests. Otherwise I'm lucky to have any teeth left, also to have educated myself and most importantly moved on to someone more professional and whose plethora of knowledge doesn't make me question why my teeth are getting worse!