Very unprofessional. If you dont do the extra, uneccessary, documents that only THEY want done and not only what you specifically asked they drop you as a client. They were not even professional enough to do it to your face or at least verbally via the telephone, instead it was via an e-mail. At least I finally did received some communications without having to chase them down. Over the almost 4 weeks from initial contact I had to initiate the one phone call conducted and received 2 emails (one which was the one dropping myself as a client). In which absolutely nothing was accomplished or implimented. The new lawyer I contacted completed my request in just under 2 weeks for a fraction of the cost it was going to with Menlove's. All Menlove's wanted to do was create several unneccessary documents, wasting time and money. My time as a client of Menlove's was one of my worst experiences.