Apr 6, 2022

Totally unprofessional Brokerage

Due to privacy I am not sharing name, but if brokerage disagree, I will post all emails. They issue policy, then after the payment and in-force for a month, they increased amount, with a lame excuse. In quote they have wrong address, corrected and they confirmed by email, but after 5 months policy cancellation notice got by email as they were sending to wrong address. For husband-wife policy they made error and put husband single, again sent email, they confirmed in writng it is fixed, but after 5 months when called they mentioned same who is married and single on policy. Email the president, vice president multiple times, they just ignored after first reply that they will look into this, no out come or even they did not bother to acknowledge the emails and fault. Going to RIBO.