If I could give more than 5 stars, I would. I was having a hard time getting the paperwork sorted after hitting a deer which resulted in a write-off. Danielle La Course went to bat for me and got a hold of the necessary people (who were hard to get a hold of due to extenuating circumstances). I had questions regarding rental cars etc and she was always available and insured I was on the right track to settling my claim. Thanks a million to Danielle and special thanks to Anesio Arruda as well! Tim Shaughnessy