Although I was counselled not to pursue litigation and feel no closure, I was very impressed with the compassion and honesty demonstrated by Annette Lefebvre. She listened attentively to my concerns and understood the emotional aspect of my story. This being said, she was direct, informative about other avenues I could and should pursue, and forthright about the financial and emotional toll litigation would take should I choose to go that route. I would not hesitate to recommend this firm.