Sep 22, 2022

ZERO stars from long time patient

Take my advice - confirm with your dental insurance that the fees you are being charged for dental services here are in fact the appropriate amount. Hill Country Dentists has been mine and my husband's dental provider for several years now. After a recent check up and cleaning, I was given a $2000 treatment plan by the office manager, Jenny. When I raised an eyebrow and said that sounds awfully expensive for the work I need done and can we double check these figures, I didn't realize I would be unleashing 3 months of back and forth nonsense that would eventually go nowhere. My dental insurance has spoken to the office manager and informed her that the fees they are trying to charge me are incorrect. The work I need done should cost no more than $450. Not $2000. That's a $1500 discrepancy that I expect Hill Country Dentists to at least TRY to explain. They are not interested in advocating for their long time patient or concerned getting to the bottom of a $1500 discrepancy.