I went in yesterday to go a bit shorter. I ended up with Sheri/manager. DON'T LET HER TOUCH YOUR HAIR! I should get a refund. I wanted a different look and she chopped my hair off and insisted on doing her own thing. She glued my hair down why gel and water. And then she couldn't get me out of there fast enough.I got home and it looked like a hedgehog. I've got spikes all over. 🤬🤬🤬🤬 As it grows, it becomes even more spikey and no product or super glue would help. This woman needs to be FIRED!