Jul 28, 2020

do not take responsibility for a pipe they broke

We had our drive way paved by this company and thought we were happy about it. However our cleanout drain is located in our driveway and 3 days after the paving our sewage water started to back up into the house. Peter came out on Sunday and suggested that it might have been our trees roots. He suggested we call the city to have them fix it. The city came and could not send their camera down the pipe as there were stones in the pipe. He had to come in the house try to send the camera from the house it still would not go past the stones. We called Peter, he would send a plumber to visit. The plumber called and said he would come on the Monday when Elia's crew came. On Monday the crew arrived and there was no plumber, he arrived shortly after but they could not fit the vacumn down the pipe it was too big. The plumber suggested they wash out the stone, so they did and sent the stone to the city's part of the pipe. We had a bad storm a week later and the pipes started backing up again. Th