Apparently if you live in Saginaw, you can get service. I live 20 minutes away and I called every two weeks to ask for an update. I was always told it will be 2 weeks. I was then told that they would be at my house the next day (8 weeks after the estimate was made). The next day I got a call that said the first job of the day took longer than expected and they would call me in a couple of days. I called again 2 weeks later, I was a bit hot. I asked Wendy why she had lied to me. She stated she never lied. I told her that she did, every time she told me it was going to be two weeks and when she said she would call me back in a couple days. She denied saying that, despite the fact I had her on voicemail. She then yelled at me that I could cancel the job or wait another two weeks or when they got back to my area. "It's a small job and you are too far away". She then cancelled the job and hung up on me.