Pro: the store offers some pretty, unique designs. Cons..what I thought was a pro turned out to be a con job. They promote their “diamond replacement warranty” but it’s not what you might believe. First you MUST have your jewelry inspected at least every 6 months and you MUST bring your warranty paperwork to each inspection to have it signed off (I am not prone to carry my jewelry warranty paperwork around with me so this is issue #1). Any failing diamond claws requires you to send the piece to their goldsmith (across the country) so be prepared to be without your jewelry for weeks on end (issue #2). Any repair to failing jewelry is NOT covered by the warranty and will be at your expense (as the manager explained to me this is considered maintenance and repairs...) To miss any of these details and your diamond warranty is now VOIDED...period! If you have lots of time and money to invest on your jewelry, this retailer might be fine, if not, don’t waste your time or money here!