I recently was in the store to buy a ring for a present. There were none in the store but not long after I returned home I had a call from Sharon who managed to find one for me. Just excellent service. A few days later my sister and I were in the store to look at gold chains. Maggie was able to find something in our price range and has been extremely helpful to us in picking out an initialized disc to go with the chain. A huge thank you to both ladies. What a wonderful experience for two senior ladies. Great staff!