We recently attended your store in Richmond regarding our Delta kitchen faucet which had stopped working, I must compliment your employee who went above and beyond to help us ! Navneet Bhinder was not just helpful, she offered to contact Delta Faucets on our behalf and they supplied new parts at no cost to us !! The parts were sent promptly to your store and Navneet then called us with the good news. We were very impressed ! We will most certainly be dealing with your store in the future.........as we intend an extensive upgrade in our home ! A big Thank You to Navneet...!!